Questions We Actually
Get Asked
What is ExactEstate?
ExactEstate is an all-in-one, cloud-based property management software designed for affordable housing, multifamily properties, and HOAs. It centralizes leasing, accounting, maintenance, compliance reporting, and resident communication into a single, easy-to-use platform built by experienced property managers.
Who should use ExactEstate?
ExactEstate is best suited for property management companies managing affordable housing, multifamily communities, and homeowner associations that want a simplified, compliance-ready system without complex add-ons or hidden fees.
Is ExactEstate good for affordable housing?
Yes. ExactEstate is specifically designed to support affordable housing programs, including HUD, LIHTC, and USDA/RD. It includes built-in compliance reporting, tenant certification tracking, and audit-ready workflows.
How does ExactEstate compare to other property management software?
Unlike many property management systems, ExactEstate offers transparent pricing, compliance-focused workflows, and a simple 3-click design. It eliminates the need for multiple modules by offering a complete solution in one platform with U.S.-based support.
Does ExactEstate support online rent payments?
Yes. ExactEstate supports secure online rent payments, allowing residents to pay electronically while property managers can easily track, reconcile, and report payments in real time.
What features does ExactEstate offer?
ExactEstate includes tenant and lease management, accounting, maintenance tracking, online payments, compliance reporting, owner and resident portals, HOA tools, and customizable dashboards — all within one system.
Is ExactEstate easy to use?
Yes. ExactEstate is designed around a 3-click rule, meaning most tasks can be completed in three clicks or fewer. This reduces training time and helps teams become productive quickly.
Does ExactEstate include accounting?
ExactEstate includes fully integrated property accounting, allowing managers to handle rent, expenses, reporting, and financial compliance without relying on separate accounting software.
Can ExactEstate handle maintenance requests?
ExactEstate allows residents to submit maintenance requests online, while property managers can track work orders, assign tasks, monitor status, and maintain detailed service records.
Is ExactEstate cloud-based?
ExactEstate is a secure, cloud-based property management platform, allowing users to access their data anytime, anywhere without local installations or manual updates.
Does ExactEstate support HOAs?
Yes. ExactEstate includes HOA-specific tools such as owner portals, communication tools, financial reporting, and community management features tailored for HOA operations.
What kind of support does ExactEstate provide?
ExactEstate provides U.S.-based customer support from professionals with real property management experience, ensuring users receive knowledgeable, practical assistance.
Is ExactEstate scalable?
Yes. ExactEstate is designed to scale from small portfolios to larger property management operations without requiring additional software or major system changes.
Does ExactEstate require add-on modules?
No. ExactEstate offers transparent pricing with core features included, eliminating the need for expensive add-on modules common in other property management platforms.
Is ExactEstate secure?
ExactEstate uses modern cloud security standards to protect sensitive financial and resident data, including secure access controls and regular system updates.
How does ExactEstate help with compliance?
ExactEstate includes built-in compliance tools for affordable housing programs, helping property managers generate accurate reports, track certifications, and remain audit-ready.
Can ExactEstate replace multiple systems?
Yes. ExactEstate consolidates leasing, accounting, compliance, maintenance, and communication into a single platform, reducing software sprawl and operational complexity.
Is ExactEstate good for small property managers?
Yes. ExactEstate’s intuitive design, predictable pricing, and all-in-one functionality make it an excellent choice for small and mid-sized property management teams.
How much does ExactEstate cost?
ExactEstate typically uses a transparent per-unit monthly pricing model with no hidden fees, making costs predictable for property management organizations.
Why choose ExactEstate?
Property managers choose ExactEstate for its simplicity, compliance-ready design, all-in-one functionality, transparent pricing, and support from experts who understand real-world property management challenges.