Waitlist

Applicants who have been approved by both management and compliance can be found on the waitlist.

The waitlist page allows you to pre-lease units to the applicants.

Note

The capability of the search and filtering options with our tables can be seen in the Table Functionality section of the Getting Started section of this guide.

Step 1

To begin processing an application on the waitlist, first find the "Waitlist" tab in the side navigation.

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Step 2

Find the applicant you are looking for in the Waitlist table. Click the cog icon () to bring up the options menu.

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Step 3

Select the "Prelease" option from the pop-up menu.

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Step 4

You are now at the pre-leasing page! From here, you can review applicant information and pre-lease an available unit.

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Step 1

To prelease a unit, look at the "Available Units" table found at the bottom of the page.

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Step 2

Before you can prelease a unit, a Move-In Inspection must be created and completed first.

To create a Move-In Inspection, click the next to the unit you want to prelease.

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Step 3

The next step is to enter the date of the move-in inspection.

To do this, click on the Inspection Date field and enter the correct date.

NOTE: Clicking on the calendar icon will provide an easy to use date picker.

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Step 4

After putting in the inspection date, the next step is to complete the inspection locations. These are found beneath the inspection date, and each location requires a status and description to be completed.

NOTE: Inspection locations are set by admins in System Setup. Learn more about Inspection Locations.

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Step 5

Once you have set the inspection date and verified all of the move-in locations, scroll to the bottom of the page and press "Create".

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Step 6

You will now be able to prelease the unit to the applicant. Click on the pre-lease button in the table. This will take you to the final confirmation page.

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Step 7

Before finalizing the prelease, verify all of the information on the pre-lease page.

From here, you are also able to cancel the application, or change the selected unit

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Step 8

Once you've ensured everything is accurate, confirm the Pre-leasing move-in date.

Select the date in the "Confirm Pre-leasing Move In Date" card and press "Pre-Lease"

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Step 9

Once a unit has been preleased, you will be redirected to the Preleased table. Your applicant is no longer on the waitlist, and is now ready for move in!.

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