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EEVA · THE EXACTESTATE AGENT

Property management AI that never sleeps.

EEva isn’t another chatbot waiting for you to explain your business. She already works from your properties, households, leases and ledgers in ExactEstate: she answers prospects, helps staff find answers and keeps approved work moving after hours.

Not another chat window asking you to paste your rent roll.

  • 258 msuntil EEva starts answering out loud (median)
  • 224 of 233highest-risk residents did fall behind (backtest)

Choose your portfolio type to see the most relevant examples.

SEE EEVA WORK

See four EEva capabilities solve four real problems.

A renter needs a tour booked. A manager needs the real reason a balance changed. A compliance specialist needs to know what’s missing from a file. EEva is built for those jobs, not for an endless chat window. Hand her several at once and Nova shows which are working, which need you and which are done.

Saturday, 11:42 PM

A prospect asks your website about two-bedrooms in June. EEva answers from live availability, books a Sunday tour, and the guest card is waiting for your team on Monday.

  • Answers prospects on your website in about 1.5 seconds, day and night
  • Quotes rent and fees from your property data, and says so plainly when it doesn’t know
  • Books the tour once the visitor confirms, or routes it to your staff
  • Creates the guest card, saves the whole conversation and moves the prospect into your application

Scored 97% on tour booking and 90% on leasing replies, tested on real visitor conversations it had never seen.

1.5 sMedian website answerDay and night

Compare EEva with a general AI tool

Standalone AI tool, without an ExactEstate integrationEEva in ExactEstate
Knows your propertyRequires supplied information or a configured data connectionWorks from the property, household, unit and ledger data the user can access
Shows its workEvidence depends on available sources and connected toolsLets users open supporting ExactEstate records
Takes the next stepDepends on the actions supported by configured toolsBooks tours, opens work orders and drafts the next step through ExactEstate workflows
ComplianceProperty-specific answers require the relevant records, guidance and configurationAnswers from the property’s own contracts, programs, effective dates and policies
Acts as youAccess depends on integrations and the permissions grantedOperates within the signed-in ExactEstate user's permissions
Asks firstApproval behavior depends on the tool and configured workflowAnything consequential waits for your approval
Answers your phonesRequires a suitable voice or telephony integrationEEva Voice Agent answers leasing, after-hours, maintenance and voicemail calls on your property line
Your other toolsAvailable connectors and permissions depend on the providerWorks with ExactEstate tools and supported MCP connections
Your dataProcessing and retention depend on provider, plan and connectionsExactEstate access controls apply, and model processing follows the deployment and provider settings you choose

The comparison worth making is native context: can the assistant see the correct property records, respect permissions and complete the next approved step without manual handoffs?

Have a supported model provider you prefer? Bring your own API key and keep ExactEstate’s permissions and workflows.

PORTFOLIO INTELLIGENCE FORECASTS

Know which residents and properties need attention next.

A prediction only helps if you can see why and act on it. EEva Portfolio Intelligence warns you early about the six risks below, and your team decides what to do.

Delinquency risk

Who will still owe rent on the month’s first late-fee day.

In an October backtest on outcomes it had never seen, 224 of the 233 residents it ranked highest-risk did fall behind.

That’s 24 in 25 still owing rent when late fees kicked in (backtest across two customer portfolios).

Late payment

Who will pay late this month.

90 times out of 100, it ranks a late payer above an on-time payer.

Its warning reaches Rent Rescue before the due date, while a reminder still changes the outcome.

Move-out risk

Who will move out within 90 days.

Ranks a resident who will move out within 90 days above one who stays 83 times out of 100.

Lease renewal

Who will renew the lease.

Ranks a resident who renews above one who doesn’t 81 times out of 100.

Payment return risk

Which payments will be returned within 30 days.

Ranks a payment that will be returned above one that clears 63 times out of 100.

Work-order prediction

Which units will need a work order in the next 30 days.

Ranks a unit that will need a work order above one that won’t 77 times out of 100 on real July–August work orders.

Flags units about twice as likely as average to need a work order next month.

EEVA PORTFOLIO INTELLIGENCE

Let EEva keep the next step moving.

Each workflow watches for a signal, runs the right playbook by email, text, call and task, and keeps your team in charge: every email and text waits for your approval.

  1. Signala prediction, a date, an upload, a call or a ledger change
  2. Playbookthe right steps for this property, program and state
  3. Every channel at onceemail, SMS, EEva Voice Agent, notice, calendar, work order, listing, ad
  4. On the recordeach action and outcome saved to the resident, unit or ledger

The 17 EEva Portfolio Intelligence workflows

INCLUDED IN CORE

EEva Assistant is included: find the answer and get back to work.

Ask EEva how to finish a task and she takes you to the right screen. If you still need a person, she opens a ticket that already shows our team the page you were on.

  • "how do I" answers in a median 7.06 sExactEstate
  • 806 walkthroughs (11,320 passages)ExactEstate
  • the next page you need is in her top three 83% of the timeExactEstate

Report it once. See what's been fixed.

Explain a problem once. You get a tracked fix and a plain note on what changed.

  • tickets close only with proof of what changedExactEstate

No copy-and-paste context. EEva already knows the record.

Ask about a lease, a compliance requirement, a maintenance request or how to use ExactEstate. EEva draws on the relevant context instead of sending you to separate bots.

Every EEva skill below works from the same data, inside the same permissions.

Affordable housing & compliance

She answers from this property’s programs, contracts and open issues, and tells you what the certification still needs. Every answer cites the rule or guidance behind it. See EEva Compliance Intelligence.

Leasing

She answers prospects from live availability and moves them to a tour or an application, on your property website and by phone. The conversation ends in a booking, not a transcript.

Maintenance

She guides staff through the work order using the unit’s own repair history. With work-order prediction, she flags the repair before the resident calls.

Product & support

She shows staff how to finish the task in the screen they are already on. No documentation search, no support ticket.

Portfolio intelligence

Ask for a report or a prediction in plain language and she answers with only the data you may see. Every prediction she shows has passed quality review. See portfolio reporting and forecasts.

ExactEstate HUD import screen shown on a desktop monitor, tablet and phone

Ask the question. See the source. Finish the job.

Ask in plain English. EEva checks your data, gives you an answer to review and shows the source or record she used.

Then she offers the next step, limited to the actions you’re allowed to take.

Ask EEva how to do it, and get the right walkthrough first

ALSO IN EXACTESTATE

AI · Leasing

Let leasing and sales start with better lead context.

Make the first outreach count. Before anyone calls, ExactEstate adds the company and contact details it can find to the lead record.

Lead enrichment

Residents · AI

One resident text becomes the right next action.

A resident should not need to explain the same issue twice. EEva uses permitted lease, balance and work-order context to answer by text and start the right service request.

Resident text assistant

Maintenance · AI

Send each maintenance request to the right next step.

EEva reads the request, walks the resident through safe fixes they can try and prepares the work order for your team.

Maintenance triage

AI

Create agent workflows with a reviewable history.

Build an agent for a task your team repeats, then check what it did: Agent Studio logs every action for review.

Agent Studio

Answer leasing questions while your office is closed.

A prospect asks about a September two-bedroom after hours. EEva answers from live availability and books the tour; a contact form would still be waiting for Monday.

She moves a qualified prospect to a confirmed tour or an application, and nothing is reported as booked until it is booked.

ExactEstate home screen shown on a desktop monitor, tablet and phone
ExactEstate custom report builder shown on a desktop monitor, tablet and phone

Give your specialists answers grounded in their properties.

Every compliance answer shows the property’s programs, elections and certification status beside it, so your specialist checks instead of digging through the binder.

Missing items and open questions show too, so nobody has to take the answer on faith.

Useful AI knows when to ask for help.

EEva cites her source or declines to answer. Every compliance calculation runs in fixed, tested code, not in the AI, so nothing rests on a confident guess.

A person reviews every regulatory finding, and each predictive model must pass a quality review before anyone sees its results.

Stay in the loop with the record behind every answer.

A general chatbot sees none of your programs, ledgers, work orders or permissions; EEva works inside all of them and runs ExactEstate's own tools.

We publish the AI models and subprocessors we currently use in our Evaluation Center, straight from live settings.

ExactEstate custom report detail shown on a desktop monitor, tablet and phone

CUSTOMER RESULTS

See the time customers got back with ExactEstate.

A great AI demo is impressive. A customer getting hours back is better. Read the operating changes customers reported after moving their work onto ExactEstate—then give EEva a real job to do.

NuRock Companies

About 70%less compliance time

Without adding staff, NuRock reports about 70% less compliance work across a 500-unit portfolio segment, and move-ins down from 15 minutes to five.

“Even though the workload is the same... I feel like I have more time just by using ExactEstate.”Juan Carlos Belen, IT Director, NuRock

Read the NuRock case study

Heritage McDonough

75% lowermerchant fees, plus 30–40% less admin time after a 72-hour launch

Heritage McDonough went live in 72 hours, then cut administrative time by 30–40% and merchant fees by 75%.

“With ExactEstate, everything is fast, simple, and clear. My residents get help immediately.”Dayana Belen, Asset Manager, Heritage McDonough

Read the Heritage McDonough story

Hocking View Apartments

$10,000+saved per year

Hocking View Apartments reports saving more than $10,000 a year since switching to ExactEstate. Its owner credits fast, responsive service.

“The customer service is outstanding… ExactEstate is a customizable platform with immediate responses. They’ve truly delivered for us.”Joe Gieringer, Owner, Hocking View Apartments

See customer results

PLAN YOUR MOVE

Choose only the EEva capabilities you want.

EEva Assistant comes with Core; EEva Leasing Agent, EEva Portfolio Intelligence, EEva Compliance Intelligence and EEva Voice Agent are individually priced capabilities. Pick the work worth automating and see what it costs.

$3 / unit

ExactEstate Core per unit per month, with a $300 monthly minimum. EEva capabilities are priced on top.

Launch with a plan

We list what must be ready before go-live (exports, balances, certification history, staff access, training) and work through it with your team.

Get help moving your data

Start from the reports your current system already produces. Our migration tools map the columns and flag any match they aren’t sure of for your staff to check. See how migration works

Ask EEva the question your current system can’t handle.

Ask EEva a real leasing, property or compliance question in the demo. Follow her answer to the source and watch her set up the next step.

ExactEstate screens with EEva, set in a property office