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MULTIFAMILY PROPERTY MANAGEMENT SOFTWARE

Multifamily management that fills units and wins renewals.

Leasing leads, tours, applications, payments, maintenance and resident messages shouldn’t disappear into different tools. ExactEstate gives the team one clear path from the first question to the next signed lease.

Fill the unit. Follow through. Keep the relationship.

  • 84%of renters expect a reply in 24 h, and EEva replies in seconds
  • $3,872saved per turnover avoided
  • 5 minmove-ins (NuRock)Read the case study

Choose your portfolio type to see the most relevant examples.

Don’t let another interested renter go cold.

Lead

Every prospect from your website is a record from the first message. No sticky notes, no lost leads.

Application

The application starts from that record with name, contact details, floorplan and move-in date already filled in. It stays linked to the prospect's whole history.

Verification

Western Verify or TenantAlert screening, bank-verified income and photo ID verification land on the same application, checked together in EEva Verify. Not in an email thread.

Prelease

Approval, lease documents and the move-in balance are prepared against the exact unit offered. The lease is signed in native ExactSign or DocuSign.

Resident

On move-in the applicant becomes the resident, history intact. Nothing is re-entered to start the ledger.

Portal

From move-in day the resident pays online or on autopay and requests maintenance in the portal. Everything lands on the same household record.

ALSO IN EXACTESTATE

Marketing

Follow up based on what the renter actually viewed.

See which listings and floor plans interest visitors, then use that context to make follow-up more relevant than a generic email blast.

Marketing Hub tied to Evara Studio

Leasing · Marketing

One leasing pipeline, with the source of every inquiry.

Bring website and listing inquiries into one leasing pipeline, with the source and next follow-up visible to the team.

One lead pipeline

Leasing · Compliance

Apply your screening criteria consistently.

Keep application reviews consistent without losing the reasoning. Enter your written screening criteria, apply the same scoring approach to every applicant and save the score breakdown to the file.

Screening Criteria Builder

Leasing

Make the application fit the property—not the other way around.

Stop making applicants complete a form that doesn’t fit your property. Add your own questions, show follow-ups only when relevant and reuse the configuration across communities. Every answer stays with the application.

Customizable online applications

Marketing · Leasing

Connect each leasing source to results and spend.

See which marketing spend actually turns into leases. Follow each source from lead to tour to application to signed lease, with costs beside the results.

Lead source to lease, with cost per lead

Accounting

Turn property numbers into an owner update.

Build the quarterly owner update from the numbers already in your books. Add the context, then publish NOI and budget variances as a PDF in the owner portal.

Owner quarterly investor reports

Leasing · Marketing

Website tours belong on your leasing calendar.

That late-night website inquiry should become a real appointment. Evara puts the booked tour, prospect and guest card on the ExactEstate leasing calendar for your team.

Website tour booking

One listing sent to every site, with the leads coming back
Residents pay and request maintenance through the portal; it lands on the resident and unit record staff work from.
Residents pay and request maintenance through the portal; it lands on the resident and unit record staff work from.

Fix resident issues faster and protect the experience.

A resident reports a leak, pays rent or asks about a renewal. Keep the full history with their unit so the next person can help faster, without another handoff.

Bring resident requests, messages and maintenance follow-through into one workflow so your team knows what's open, assigned and completed.

The resident portal on a phone: no app store needed

EEVA PORTFOLIO INTELLIGENCE

Keep every leasing step moving toward the keys.

Give applicants a clear next step and your staff the context to keep leasing moving, from the first question to the keys. Prospect Nurture sends tour reminders, Turn Ready plans the turn the morning notice arrives, Resident Pulse follows up on unanswered messages and Ledger Watch catches duplicate invoices.

Lead to Lease: Leasing appointment calendar, Application search with Run screening criteria, Leasing tours booked on the calendar, 15 applications in the pipeline, by stage, and in front, Screening score 70 / 100 points

Lead to Lease: from the first question to the application.

Lead to Lease answers each listing or website inquiry as it arrives, helps the prospect book a tour and carries their details into the application. Every morning it also picks up any inquiry from the past week that nobody answered.

Vacancy Velocity: Occupancy overview report, Period close wizard: close the period in one step, Unit occupancy 100.0% with 30 occupied, 0 vacant, and in front, Unit rent loss 0.00 with 30 occupied, 0 unoccupied

Get a vacant unit seen again.

When a unit has sat vacant for 14, 30 and 60 days, Vacancy Velocity refocuses the listing, follows up with renters who showed interest, points your connected campaigns at the unit and gives the team a task to review the rent.

Rent Rescue: Collections overview report, Make a payment: full, partial or prepay, What residents owe: $7,860,042 total, subsidy vs resident arrears, and in front, Collections: $13,425 payments this month

Rent Rescue: start the conversation before rent is late.

Rent Rescue reaches residents who show signs of falling behind before the due date, and every past-due resident each morning, with email and text reminders and the same payment-plan offer. The manager gets a follow-up task, and staff approve every message.

Renewal Radar: Unit calendar with occupancy and moves, Tenant Income Certification PDF with Approve TIC and Approve to Sign, 7 upcoming renewals by 30/60/90/120 days, and in front, Unit occupancy 100.0% with 30 occupied, 0 vacant

Renewal Radar: reach out before the decision is made.

At 120, 90 and 60 days before each lease ends, Renewal Radar ranks who to reach first, prepares the renewal offer and gives the manager a task to consider an upgrade or a retention perk. An accepted renewal goes straight to e-signature.

One payment, visible to site staff and accounting.

Resident money

On properties that keep their books in ExactEstate, a payment posts to the resident ledger and the general ledger together. No second entry to reconcile later.

Payables

Vendor invoices are coded, approved and paid along one path. Paying one posts the double-entry lines to the general ledger in the same step.

Reconciliation

Bank activity is matched to book movements for you. A person reviews only the exceptions, not the whole month.

See performance while there’s still time to change it.

Staff reach delinquency aging in a median 36 seconds on the live record, so problems surface mid-month, not in the month-end report.

EEva Portfolio Intelligence adds risk signals to that same record.

Each signal tells you where to look first; the decision and the conversation stay with your team.

Dashboards and reports run on the same record; EEva Portfolio Intelligence adds probability signals.
Dashboards and reports run on the same record; EEva Portfolio Intelligence adds probability signals.

Ask what’s late. Open the record. Take action.

Ask EEva who's late and get residents by name, linked to the records behind them, instead of exporting an aging report to sort.

It knows which page you’re on and answers only from data you’re allowed to see.

Ask it the question you would ask a colleague who happened to have the system open. EEva Portfolio Intelligence is +$2/unit/month.

Example — sample data

A prospect asks, on the property website

Can I tour a 2-bedroom at Birch Place (sample) on Saturday at 10?

EEva

Saturday at 10 is open; press Confirm to book it.

The visitor presses Confirm.

It is booked for Saturday at 10 and a confirmation email is on its way.

Record it cites: Birch Place (sample) — tour request, then appointment after the visitor confirmed


Your site manager asks, inside ExactEstate

Open a work order for unit 3B (sample): kitchen faucet leaking, item Plumbing / Leak. Assign it to Sam (sample).

EEva

The work order for Unit 3B (sample) is open. It uses the Plumbing / Leak (sample) item with High urgency. Sam (sample) is assigned and receives an email because that setting is on.

Record it cites: Unit 3B (sample) — work order, item Plumbing / Leak

Sign up once with your name, work email, company and unit count to explore the EEva sample demos.

These examples use sample properties and households. The public EEva demo does not access customer records.

All the essential property tools in one place.

Daily work sits within three clicks, so staff reach open work orders in a median 27 seconds instead of digging through enterprise menus.

Depth is measured by what the system knows about the property, not by how many screens it takes to use that knowledge.

Bring the workflow that takes the longest today and count the clicks with us.

An owner quarterly report: cover letter with the quarter's numbers, the T-12 and the financial summary

Full multifamily operations from $3 per unit.

Market-rate communities run on the same Core as our affordable portfolios for $3 a unit, without paying for compliance modules they never use.

Keep your leasing process. Lose the software workarounds.

Set approval workflows, screening criteria and leasing steps to match how you already work. The software bends, not your team.

Add communities without adding another property system.

Garden-style, mid-rise and high-rise communities run on one platform. No juggling systems.

Show each team the records its job requires.

Leasing agents, maintenance teams and managers each see exactly what they need. Nothing more.

Bring your existing tools into the workflow.

Batch-export to QuickBooks Online, send resident-ledger activity to MIP as a journal-voucher import and connect Plaid bank feeds (billed per connection). A token-authenticated API with OpenAPI docs covers the rest.

Grow your portfolio without another migration.

Add properties to the same platform as you grow. Portfolio dashboards and group-level reporting roll them up.

Straight answers to your leasing and operations questions.

Is ExactEstate only for affordable housing?

No. Market-rate multifamily runs on the same platform at the Core price, $3/unit/month, with no Affordable Housing line.

What does a multifamily team get in ExactEstate Core?

Prospects, online applications, screening, preleasing, move-in, resident, owner and vendor portals, online payments and autopay, work orders and staff tasks, e-signature, email and SMS, plus double-entry accounting with bank reconciliation and financial statements. Screening orders and SMS numbers carry usage fees.

Can it run mixed portfolios with affordable or HOA properties?

Yes. Market-rate, affordable housing and HOA properties run on one platform, and affordable properties run on Affordable Housing at $5/unit/month, one line whatever programs they carry.

How does switching from our current system work?

Our team builds your launch plan and helps move your data. ExactExtractor imports the reports your current system already produces, and the onboarding wizard matches your old report columns automatically. See how migration works.

Is there an AI leasing agent for our website?

Yes. EEva Leasing Agent answers from your property data and live units, books the tour once the visitor confirms (or passes it to your leasing team where online tour hours aren’t set) and hands prospects to your application, for +$2/unit/month. EEva Voice Agent answers leasing calls the same way, at $0.25 a minute.

MULTIFAMILY IN EXACTESTATE

Know your price and keep the integrations you need.

$3 a unit, with payments, listings, screening and accounting connected, and no compliance tax on market-rate units.

  • Price

    ExactEstate Core is $3 per unit per month, with a $300 monthly minimum.

  • A 9-unit example

    A 9-unit property pays the $300 monthly minimum, because its per-unit total comes in below it.

  • Accounting exports

    QuickBooks Online batch exports go out from ExactEstate, and resident-ledger activity exports as a MIP journal-voucher import.

Moving from your current system

Export your rent roll, ledgers and leases; the onboarding wizard matches the columns for you and the setup wizard checks each file before go-live.

Bring your leases, balances, deposits, vacancies and recurring charges. We’ll help map the records and get the leasing team ready to work.

Book a Multifamily demo
An owner quarterly report written from the books, down to the journal entry

CUSTOMER RESULTS

Results from teams who switched to ExactEstate.

Heritage McDonough reports 30–40% less administrative work, and NuRock reports faster move-ins. See the real stories, then choose the leasing or resident task your team would most like to simplify.

NuRock Companies

About 70%less compliance time

NuRock got time back without adding staff: the company reports about 70% less compliance work across a 500-unit portfolio segment, and move-ins dropping from 15 minutes to five.

“Even though the workload is the same... I feel like I have more time just by using ExactEstate.”Juan Carlos Belen, IT Director, NuRock

Read the NuRock case study

Heritage McDonough

75% lowermerchant fees, plus 30–40% less admin time after a 72-hour launch

After a 72-hour launch, Heritage McDonough reports 30–40% less administrative time and a 75% cut in merchant fees. See what changed behind the numbers.

“With ExactEstate, everything is fast, simple, and clear. My residents get help immediately.”Dayana Belen, Asset Manager, Heritage McDonough

Read the Heritage McDonough story

Hocking View Apartments

$10,000+saved per year

Hocking View Apartments reports saving more than $10,000 a year after switching to ExactEstate. See what changed for the team.

“The customer service is outstanding… ExactEstate is a customizable platform with immediate responses. They’ve truly delivered for us.”Joe Gieringer, Owner, Hocking View Apartments

See customer results

PLAN YOUR MOVE

A guided move from your current system.

Run market-rate leasing, resident work, maintenance and accounting in Core from $3 per unit per month. No need to pay for the Affordable Housing add-on if your portfolio doesn’t use it.

$3 / unit

ExactEstate Core, per unit per month, with a $300 monthly minimum. Add only the modules you use.

Know your launch steps

We map out what moves, what staff check and the go-live date, community by community.

Bring the old reports

Bring your current reports; we map the fields and check leases, balances and deposits before go-live.

Let’s make your leasing and reporting workday easier.

Bring your exports, and the onboarding wizard matches them while you watch.

See how we run and accept a migration.

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