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PROPERTY OPERATIONS

Property management tools that keep the whole property moving.

One household history holds the balance, lease, messages, maintenance and next step. Your staff finish the work in ExactEstate instead of hunting through separate systems.

Fewer handoffs lost. More work finished.

Choose your portfolio type to see the most relevant examples.

See what needs to be done the moment you sign in.

Sign in and the day’s work is waiting: applications, vacancies, resident balances, overdue tasks and maintenance. Each item opens the record that needs action, and staff reach open work orders from the home screen in a median of 27 seconds.

No more checking three apps to build a to-do list. Your team starts with what needs attention and goes straight to the list behind it.

ExactEstate home screen listing the approvals, move-ins, overdue tasks and exceptions assigned to the person signed in.
ExactEstate home screen listing the approvals, move-ins, overdue tasks and exceptions assigned to the person signed in.

One flow from inquiry to lease, payment and repair.

A prospect becomes an applicant, then a resident, then a renewal or a move-out. ExactEstate keeps one household record through every step, so staff never rebuild the household in another system.

Leasing and applications

Prospects, applications, waitlists and preleasing move through one pipeline, and TenantAlert or Western Verify screening results attach to the application.

Properties and units

Rent, status and history live on each unit. Leasing, accounting and reporting all read the same numbers.

Work orders

Every work order runs from the resident’s request to close, with staff or vendor assignment, bids and chargebacks, and the whole team can see its status.

Tasks and approvals

Every task and approval carries a status and an owner. The team sees what is late without a status meeting.

Payments and autopay

Residents pay online or set up autopay with integrated payments. Each payment posts to the resident ledger and the general ledger at the same time.

Leases and e-signature

Send leases and documents for signature with ExactSign, built in. Already use DocuSign? That works too.

In operators’ words

A work order shouldn’t need three phone calls to get moving.

A resident calls it in

Staff log the call as a work order on the unit, so the request, the follow-up and the fix stay in one place.

Photos on the order

Attach photos or any file to the work order and to its notes. Techs can attach a file when they close the order, too.

Unit history

Each unit page lists its open and completed work orders, with a link to the unit’s full history.

Residents enter their own

Residents submit requests from the resident portal and can attach photos or files. Each property decides whether portal requests are switched on.

Getting the numbers out: accounting and exports

  • QuickBooks Online. Charges and payments post to QuickBooks Online as journal entries through your Intuit sign-in.
  • MIP. A property's resident ledger exports as a MIP Fund Accounting journal voucher CSV.
  • Excel and CSV. Reports and data tables export to Excel or CSV; the custom report builder also exports JSON.

Included in ExactEstate Core at $3 per unit per month, with a $300 monthly minimum. See pricing

EEva on sample data Example — sample data

How are work orders and vendors handled?

Each work order moves from open to closed with a status at every step. You assign it to staff or a vendor, collect bids and post chargebacks, and vendors see their assigned orders in their own portal.

Illustrative example using sample data—not a real customer or property.

Sign up once with your name, work email, company and unit count to explore the EEva sample demos.

Hear it

ALSO IN EXACTESTATE

Leasing · Marketing

One leasing pipeline, with the source of every inquiry.

Bring website and listing inquiries into one leasing pipeline, with the source and next follow-up visible to the team.

One lead pipeline

AI

See upcoming move-out work earlier.

Plan the turn before the keys come back. Move-out damage-cost estimates help your team schedule inspections, deposit review and make-ready crews earlier.

EEva Portfolio Intelligence: Move-out damage-cost forecast

Residents · Maintenance

Find a local pro from the maintenance workflow.

When a job needs an outside contractor, staff or residents can find a local pro through Thumbtack right from the work order or the resident portal.

Thumbtack partnership

Source: “90 million+ projects started on Thumbtack” “12 million+ 5-star reviews” Thumbtack

Maintenance · Marketing

Turn a website maintenance request into a work order.

A website maintenance request shouldn’t disappear into a shared inbox. Evara Studio creates the ExactEstate work order with the unit, description and resident photos attached.

Website maintenance requests

Maintenance · AI

Send every maintenance request to the right next step.

EEva reads the request, walks the resident through safe self-service steps where they apply, and prepares the next action for your team.

Maintenance triage

Maintenance · AI

Turn inspection findings into follow-up work.

Inspection photos become follow-up tasks without retyping. EEva drafts findings and work orders from the photos, and staff review any resident charges.

EEva Vision inspection findings

One listing sent to every site, with the leads coming back

Never hunt for the resident details behind a request.

Open the household or unit and see the related lease, payments, messages and maintenance history. No piecing together the story from different systems.

Staff act on the full history instead of rebuilding it from memory.

Keep tasks, approvals and deadlines in sight.

Tasks, approvals, make-ready and work orders each carry an owner, status and due date, so nothing lives on a sticky note or spreadsheet.

The team sees what is theirs, what is waiting on someone else and what is overdue at a glance. EEva Portfolio Intelligence queues many of them for you, such as a unit walk 45 days before an annual inspection or a re-inspection once a violation’s cure date passes.

ExactEstate task list where tasks, approvals, make-ready, work orders and recurring maintenance each show a status and an owner.
ExactEstate task list where tasks, approvals, make-ready, work orders and recurring maintenance each show a status and an owner.

Keep messages beside the work they’re about.

Email, SMS and the after-hours calls EEva answers all land on the resident's record, not in one staffer's personal inbox or voicemail.

Whoever opens the file reads the whole history in order.

Ask EEva instead of digging through menus.

Ask a question in plain English. EEva answers from your live data and links to the records behind the answer. See what else EEva does.

EEva Portfolio Intelligence is +$2/unit/month (see pricing).

ExactEstate Accounting Position Summary with historical property scope, collections and accounting balance checks.
ExactEstate Collections section showing resident total owed and prepaid credits, with links to AR Aging and Prepaid Balances.

See all your properties without changing platforms.

Staff reach the vacant-unit list in a median of 24 seconds because the portfolio dashboards read the site team’s live data, not yesterday’s export.

EEva Portfolio Intelligence puts its risk signals on the same screens, so the warning sits next to the work.

Property management tools: the questions teams ask.

What do ExactEstate’s property management tools cover?

Leasing and applications, resident and unit records, work orders, staff tasks, online payments, e-signature, email and SMS, and accounting, all on one record for each property, unit and household.

How are work orders and vendors handled?

Work orders move through a status lifecycle with staff or vendor assignment, bids and chargebacks. Vendors have their own portal for the orders assigned to them.

Can residents pay rent and request maintenance online?

Yes. Residents pay online or on autopay through the resident portal, and their maintenance requests become work orders on the same household and unit record.

Is it only for affordable housing?

No. ExactEstate is affordable-first, not affordable-only. Conventional multifamily and HOA properties run on the same platform at the Core price; properties in affordable programs add the Affordable Housing module. For day-to-day ideas, browse our multifamily management articles.

How do staff sign in, and what can each person see?

Staff sign in with Google or Microsoft Entra ID or with passkeys, and TOTP multi-factor authentication is available. Role-based permissions decide what each person can see and do.

What does it cost?

ExactEstate Core is $3 per unit per month, with a $300 monthly minimum. Affordable Housing and EEva capabilities are optional add-ons. See pricing.

CUSTOMER RESULTS

Less admin work. More time for the property.

When maintenance, leasing and payments share one record, the office gets hours back. NuRock reports move-ins dropping from 15 minutes to five, and Heritage McDonough reports 30–40% less administrative time.

NuRock Companies

About 70%less compliance time

NuRock got time back without adding staff: the company reports about 70% less compliance work across a 500-unit portfolio segment, and move-ins dropping from 15 minutes to five.

“Even though the workload is the same... I feel like I have more time just by using ExactEstate.”Juan Carlos Belen, IT Director, NuRock

Read the NuRock case study

Heritage McDonough

75% lowermerchant fees, plus 30–40% less admin time after a 72-hour launch

After a 72-hour launch, Heritage McDonough reports 30–40% less administrative time and a 75% cut in merchant fees. See what changed behind the numbers.

“With ExactEstate, everything is fast, simple, and clear. My residents get help immediately.”Dayana Belen, Asset Manager, Heritage McDonough

Read the Heritage McDonough story

Hocking View Apartments

$10,000+saved per year

Hocking View Apartments reports saving more than $10,000 a year after switching to ExactEstate. Read how a 44-unit property made the switch and where the savings came from.

“The customer service is outstanding… ExactEstate is a customizable platform with immediate responses. They’ve truly delivered for us.”Joe Gieringer, Owner, Hocking View Apartments

See customer results

PLAN YOUR MOVE

Get the platform and a clear path to launch.

Leasing, maintenance, resident records, accounting and portals come with Core. Add affordable compliance and EEva only for the properties and workflows that need them.

$3 / unit

ExactEstate Core is $3 per unit per month, with a $300 monthly minimum. Add modules only where you need them.

Plan your launch

Know what must be ready before go-live: legacy exports, matched balances, certification history, staff access and training. Our team helps you work through the launch—not just activate an account.

Get help moving your data

Bring your existing system’s reports. ExactExtractor maps familiar columns and shows uncertain matches for staff review before the data goes into the new system.

Show us how your team runs today. We’ll show you a better way.

Bring the work-order backlog and the calls nobody returned, and watch them get owners and deadlines.

See pricing

ExactEstate work order, task and dashboard screens

EEVA PORTFOLIO INTELLIGENCE

Make routine work repeatable, not repetitive.