EEva Affordable Housing Intelligence
Affordable Housing Intelligence Built Into Your Property Management System
EEva answers affordable-housing program questions from cited public authority, shows the sources it checked, and — once you are signed in — reads the property records the answer actually depends on. When it cannot answer, it says so and opens a support ticket instead of guessing.
HUD · LIHTC Section 42 · HOTMA · Recertifications · TRACS · Support
Ask it something. This is the real assistant.
The panel below is the same public EEva that runs on this site. Pick a question or type your own — the answer is generated live, and the “What I checked” list under it names every source that grounded it.
It knows the rule, the property, and the workflow — and it tells you which one it used.
Affordable housing questions rarely have one source. A rule comes from published authority, a property answer comes from your own records, and getting something done is a workflow inside the system. EEva keeps those three separate and names the one it is answering from.
Knows the rule
Program questions are answered from published HUD, IRS and state authority documents, with the section and its effective date cited. When no currently-effective passage matches, EEva says so instead of producing a rule.
Knows the property — once you are signed in
Inside your ExactEstate account, EEva reads the property, unit, household and certification records you already have access to. On this public page it has none of that, and it will tell you so rather than guess.
Knows the workflow
An answer usually ends in something to do — a recertification to start, a document to request, a report to pull. EEva points at the screen that does it, and can open a support ticket when the answer needs a person.
Ask first. Ticket second.
Support starts as a conversation. Most questions end there, with an answer and its sources. The ones that do not become a ticket that already carries the thread — so the first thing support reads is the question you actually asked.
You ask
A plain-language question, in the product or on this page.
EEva answers, with its sources
The answer arrives with a “What I checked” list — the authority sections and product guides it used, collapsed until you open it.
If it cannot answer, it says so
No currently-effective authority, or a question that needs your specific records? EEva reports that plainly instead of filling the gap.
Then it becomes a ticket
The unresolved question turns into a support ticket carrying the conversation, so nobody re-types it and support starts with the context.
Evidence you can open, and a wall you can read.
Every answer shows its work
“What I checked” lists the material behind the reply. If a claim is not in that list, EEva did not have a source for it — and it is trained to say so rather than fill the gap.
The public assistant has no private data
This page runs a public profile that can reach published product guides, this website, and public housing authority documents — and nothing else. Tenant records, property documents, other clients’ sites and internal systems are refused, not merely filtered.