Hocking View stopped waiting
After a 4–5 month RealPage stall, they switched and now save over $10,000 a year.
EXACTESTATE VS REALPAGE
RealPage alternative: Hocking View went live in two weeks.
Hocking View also reports saving more than $10,000 a year after switching to ExactEstate. That’s the kind of result worth investigating. See their story, then bring your own data and deadlines to a side-by-side switching discussion.
We’ll show you the plan to get your property live.
Where RealPage fits today.
RealPage publishes substantial affordable housing and leasing functionality. The purchase decision gets sharper when you see the actual work—and how long moving your records takes.
RealPage publishes HUD Multifamily and LIHTC certification tools, "Waitlist, Certification & Resident Management for HUD, LIHTC, & RD", and state HFA reporting. Its AI Leasing Agent "responds 24/7 to inquiries via chat, voice, text, and email." Claims about RealPage on this page come from RealPage's own pages, read October 3, 2026. Each table cell names its source and date. “Not documented” means no RealPage source we read says either way; it is not a finding that RealPage lacks it.
See why Hocking View made the change.
Hocking View reports waiting four to five months to go live on RealPage, switching to ExactEstate in two weeks and later saving more than $10,000 annually. Read what happened and compare the migration path your own portfolio would require.
Most RealPage reviews are positive; each complaint below is quoted with the reviewer, the site and the date.
Reaching a person
“Hard to get in contact with customer service.”
Source: Reviewer on Capterra (RealPage), September 2024
How we fix it: A person on our team answers support tickets Monday–Friday, 9 AM–5 PM ET, and EEva answers how-to questions in the app at any hour. Heritage McDonough's asset manager, Dayana Belen, puts it this way: “I know my residents never have to wait to get an answer with ExactEstate.” (Heritage McDonough case study)
Screens that stay unclear
“I am unsure of what a lot of the main screen means, even after a year of using it.”
Source: Leasing Agent on Capterra (RealPage), October 2025
How we fix it: EEva is page-aware: ask what a screen or a number means in plain English. It answers from live data and opens the records behind the answer.
Paying extra for the reports you need
“you have to pay extra for the reports you really want”
Source: President on Capterra (RealPage), April 2021
How we fix it: Trial balance, balance sheet, income statement, T-12 and AP/AR aging all come from our own ledger. The price list is published with each add-on named. See pricing.
Bring the exact requirements for every property.
Every RealPage cell quotes RealPage’s own pages. Use them as your checklist in the RealPage demo, and ask how long each row takes to go live, not only whether it exists. Shortlisting more than one vendor? Our Entrata alternative and MRI alternative pages run the same test.
See a real certification, payment and accounting flow.
RealPage publishes HUD, LIHTC and RD certification tools. Compare the rows for your programs, then ask each vendor to show how a certification reaches the resident ledger.
Five tasks you should watch both vendors complete.
Watch RealPage and ExactEstate complete these five tasks live, and ask each how long it would take to set them up for your properties.
- An interim recertification, start to finish.
- A vendor invoice split across two properties.
- A move-out with damage and a partial deposit.
- A subsidy payment that arrives short.
- Ask what a number on the main screen means, and time the answer.
Make migration speed part of the conversation.
How does migrating from RealPage work?
How does migrating from RealPage work?
Hocking View Apartments, a 44-unit property in Athens, Ohio, switched to ExactEstate after a 4–5 month stall trying to go live on RealPage. ExactEstate caught them up, automated their voucher processing, and they save over $10,000 a year (Hocking View Apartments case study).
Export the RealPage reports you already prepared and upload them to ExactExtractor. It matches their columns to ExactEstate fields from more than 1,000 column-name synonyms, and Validate flags missing values, bad formats and duplicates by sheet and row before import.
Bring the reports and timeline you already planned for RealPage. We’ll help map them to an ExactEstate launch instead of asking you to start from scratch.
What happens to our documents and signatures after we switch?
What happens to our documents and signatures after we switch?
ExactSign, native e-signature, is built in. DocuSign stays available as an option if your team already uses it.
How does ExactEstate pricing compare with RealPage?
How does ExactEstate pricing compare with RealPage?
Compare the full written proposal, supported program workflows and total cost—not a single per-unit number. In ExactEstate, Core includes accounting (GL, AP, AR and bank reconciliation), payments and autopay, work orders, portals, online rental applications and native e-signature. Affordable Housing is one added line that covers all five certification programs: LIHTC, HUD Multifamily, Public Housing and vouchers, USDA Rural Development and Tribal housing (IHBG). There is a $300 monthly minimum. The RealPage column in the tables above shows what RealPage publishes, with the date we read it; ask RealPage to price every product your workflow needs. See ExactEstate pricing.
Can we run conventional and HOA properties on ExactEstate too?
Can we run conventional and HOA properties on ExactEstate too?
Yes. ExactEstate is affordable-first, not affordable-only. Conventional multifamily and HOA communities run on the same platform at the Core price. This includes association billing, dues, owner ledgers and the owner portal, violations, resident polls and board-ready budget-vs-actual reporting.
