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CONTACT EXACTESTATE

Contact ExactEstate: get the right person on it.

A tricky compliance question, a migration decision, a demo or a support issue—tell us what you need and we’ll direct it to the ExactEstate team that works on it.

Talk Through My Property Problem
Choose How to Connect

Choose your portfolio type to see the most relevant examples.

Booked, confirmed, answered: Leasing appointment calendar, Resident property information, Clubhouse reservation approved, and in front, Resident account summary: balance, amount owed, automatic payments enabled

Sales, customer support or partnerships—reach the right team.

Sales, implementation, support and partnerships are different conversations. Choose the path that gets your question to the people who can answer it and move forward.

Our team works Monday to Friday, 9 AM to 5 PM ET, and is closed on weekends and public holidays. Still comparing options? Start with why property managers choose ExactEstate.

Pick the right ExactEstate team

Pick a time on the calendar below and bring the workflow you want to see.

Sign in and open a support ticket from EEva on the page where you are stuck.

Sign in nowCustomer support

Partners use the form on our partners page to request integration work.

Go to partners

Not sure which team you need? Ask EEva.

Tell us what you need your software to do better.

If a specific certification, ledger task or integration is holding up your team, tell us which one. A good conversation starts with the work, not a generic product presentation.

Add how your accounting is set up and when you want to move.

What to expect: a real conversation about the work that slows your team down, straight answers, published pricing with no surprise fees, and a demo built around your portfolio type rather than a generic sales pitch.

Get help from the record where the issue happened.

Already a customer? Start from the relevant screen in ExactEstate so the support request has the context your team needs.

SUPPORT INSIDE THE PRODUCT

EEva Assistant is included: find the answer and get back to work.

Skip the support hunt. Ask EEva how to finish a task and follow the steps straight to the right screen; when you need a person, your ticket arrives with the page context attached.

  • Answers to "how do I" questions in a median 7.06 sExactEstate
  • 806 step-by-step walkthroughsExactEstate
  • the page you need is in EEva’s top three 83% of the timeExactEstate

Report it once. See what's been fixed.

Stop repeating the same issue to another person. Report it once; get a tracked resolution and a clear explanation of what changed.

  • tickets close only with proof of what changedExactEstate

See your toughest workflow before you decide.

Talk Through My Property Problem