Capture the deficiency, attach the photo and corrective action, and upload the full packet to HUD's Salesforce portal in one workflow. 24-hour life-safety clock and 30-day severe-deficiency clock tracked automatically.

Starts at $4/unit/month. No 50-unit minimum.

What is NSPIRE?

NSPIRE — the National Standards for the Physical Inspection of Real Estate — replaced UPCS as HUD's inspection standard in 2023. Deficiencies are classified as life-threatening (24-hour resolution), severe (30-day), moderate, or low. The corrective-action evidence packet must be uploaded to HUD's Salesforce portal in a defined format including before/after photos with metadata, work order linkage, and inspector sign-off.

What ExactEstate does for NSPIRE

Field-captures the deficiency in the unit — inspector tags location, NSPIRE standard, severity, and photo metadata on phone or tablet, and the corrective-action clock starts automatically. Generates the Salesforce-portal-ready evidence packet — before/after photos, work order ID, vendor invoice, and inspector sign-off bundled in the format HUD's portal expects. Blocks move-ins on units that haven't cleared the vacant-unit inspection so audit risk on unit-turn drops to zero.

How NSPIRE inspection works

1. Inspector field-captures the deficiency — phone or tablet, NSPIRE standard and severity tagged in the unit.
2. Maintenance resolves; vendor invoice and before/after photos attach to the deficiency record.
3. Salesforce-portal-ready evidence packet exports in HUD's expected format, one click. Re-inspection is logged with the timestamp and inspector sign-off carried forward.

Audit trail

Every NSPIRE deficiency lifecycle writes to an append-only audit log — initial inspector capture, the 24-hour or 30-day clock, work order linkage, vendor invoice, photo metadata, inspector re-sign-off, and Salesforce-portal upload confirmation. A REAC re-score or a HUD 9834 reviewer can trace every cleared deficiency back to its originating field capture.

Pricing

Starts at $4/unit/month. No 50-unit minimum. NSPIRE field capture, the evidence packet generator, and the Salesforce-portal upload are included.

FAQ

What is the NSPIRE 24-hour clock?

Life-threatening deficiencies under NSPIRE — exposed wiring, broken egress, missing CO detector — must be corrected within 24 hours of inspector capture. Severe deficiencies trigger a 30-day clock. ExactEstate tracks both clocks per deficiency with escalation alerts, and the evidence packet upload to the Salesforce portal closes the record HUD-side.

Walk through a NSPIRE workflow

Walk through a full NSPIRE inspection — field capture, corrective-action clock, Salesforce-portal-ready evidence packet, one-click upload.

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