Best Multifamily Property Management Software
Move your compliance and operations off spreadsheets into a secure, browser-based system built for subsidized housing.
What is the best multifamily property management software?
The best multifamily software for affordable housing operators is a system that combines daily property operations with a dedicated compliance engine. It must handle leasing, rent ledgers, accounting, and maintenance in one place while managing the specific requirements of HUD and LIHTC programs. ExactEstate is a browser-based property management and compliance platform built for affordable and tribal housing.
Leasing and Waitlists
Operators need to track the rental application lifecycle from intake to move-in. ExactEstate manages application intake via public and staff channels, an in-progress builder, and a management dashboard.
For affordable housing, software must handle preference priorities. ExactEstate uses preference tiers to rank waitlists in the property's priority order. The system tracks compliance decisions and income categories like ELI, VLI, LI, and OI. It also manages flags for HCV, student status, and HUD 504 accessibility. Document requirements move through states: Requested, Received, Expired, and Waived.
Rent Collection and Resident Ledgers
Multifamily operators require a chronological record of every financial transaction per unit. ExactEstate provides a resident ledger that tracks every charge, payment, credit, reversal, and write-off.
Subsidized housing requires separating payment portions. ExactEstate separates HAP and tenant portions on the balance and ledger for subsidized units. Residents can pay in full, make partial payments, or prepay using a bank account or card.
Accounting
Professional property management requires a full accounting suite. ExactEstate uses a double-entry ledger with a typed three-level chart of accounts. The system supports both cash and accrual books.
Operators can use manual journal entries protected by period close and manage budgeting. ExactEstate generates standard statements including trial balance and balance sheets.
Maintenance and Work Orders
Maintenance software must track requests from intake to completion. ExactEstate allows ticket intake from both residents and staff. Tickets are organized by locations, items, and property-scoped categories with urgency levels.
For compliance, the system assigns certified lead-safe firms to work orders and retains the file evidence.
Affordable Housing Compliance
Compliance is the core of affordable housing. ExactEstate provides a platform purpose-built for subsidized and supportive housing, including HUD Section 811 PRAC. It moves certifications and subsidy tracking off spreadsheets and paper.
Site staff can generate recertification notices for 30, 60, 90, or 120 days. The system also handles renewal offers where residents accept the price and dates in the portal.
Resident Portal
Modern operators need a self-service portal. ExactEstate provides a portal where residents can view their balance and ledger.
Residents can enroll in autopay using a card or bank account and choose their execution days. The system then charges enrolled residents twice daily on those days. The portal also includes EEva, an in-app assistant that answers product questions.
Does ExactEstate support HUD Section 811?
Yes. ExactEstate is built for HUD Section 811 PRAC housing to handle certifications and subsidy tracking.
Can residents pay their rent online?
Yes. Residents can pay in full, partially, or prepay via bank account or card through the portal.
How does the software handle waitlists?
ExactEstate uses preference tiers to rank the waitlist based on the property's preference priority order.
Is there a way to manage vendor permissions?
Yes. Vendors only see their own work orders and invoices.
Can the system handle different accounting methods?
Yes. ExactEstate supports both cash and accrual books.